Information for Tenants

Thanks for looking to rent a property with Dove. From your initial contact with our office we aim to ensure you receive a first class service. 

Initially we would ask you to select from the available properties on our website and contact our office to arrange viewings, where we will look to make an appointment to show you round at your convenience.

Once you have viewed and decided on a suitable property we will ask you to complete a Tenancy Application Form and return it to our office.  Once completed your application will proceed to the next stage whereby we will take up references and credit checks on behalf of the landlord.  In some circumstances it may be necessary to arrange for a guarantor who would be liable to pay your rent if you are unable to do so. There may therefore be further documentation to complete at this stage. In order to comply with new government Right to Rent legislation we ask for additional documentation from non-UK citizens. For more information about 'Right to Rent', please see www.gov.uk Opens in new window

Once your application has been approved, we will prepare the tenancy documentation for you to review. If you are happy to proceed we would ask you to sign the tenancy documents and complete the relevant associated paperwork and return it to us. At this stage you will also be asked to pay a refundable deposit which will be protected with one of the government approved Tenancy Deposit Schemes. In addition you will need to pay rent in advance (typically a month) prior to the start date of your contract.

Upon commencement of your contract start date you will collect the keys either from our office or direct from the landlord, depending on the property and the service level we provide for the Landlord. Ongoing you will be required to pay your rent usually on a monthly basis by way of a standing order.

Please remember ensure you set up suitable insurance for your belongings and contents and also budget for your utilities - gas, electric, water, council tax etc, as these are typically not included in the rent.

Any further queries, we are only too happy to help.